Mediation is the facilitation of a negotiation by a third neutral party, who has no power to impose a decision to disputants. The mediator, however, changes the dynamic of the negotiation and assists parties to overcome the barriers that prevent them from settling a dispute.

In cases of mediation, the parties in dispute agree on the choice and hiring of a mediator. Besides Diego Faleck, founding partner of Faleck & Associados, the firm maintains a roster of experienced and certified professionals to work as mediators in commercial disputes.